Our main purpose is to provide our clients with compassionate, competent and caring caregivers to assist them with basic needs of personal care, light housekeeping, medication reminders, companionship and more.
Caregivers are chosen to assist you by your plan of care and your disposition. We strive to make good matches because we want you and the caregiver to be comfortable and safe with each other. Our first goal is for you to be safe and get a caregiver who is qualified to assist you. Secondly, we want you to be able to have someone who can be relatable and lastly someone available during your timeslot.
Our caregivers have been asked to maintain a clean and healthy environment for your and their safety.
To best serve you, the caregiver is to come in and ask to use your phone to use the telephonic scheduling system. This provides you with accurate billing and payment of the caregiver.
Communication: We know how important it is to be aware of the people who come into your home. We will let you know either by phone or email of who and when will be available to you. Our scheduling staff is on hand Monday through Friday 9:30 am to 6 pm for any additions or changes. We do have emergency coverage 24 hours a day 7 days a week; manned by our professional/managerial staff.
Another aspect of our services is consultation with our Aging Life Care Consultants (Geriatric Care Managers) who are professional RN’s and Gerontologists who work to help the client with the bigger picture of setting up and maintaining their quality of life. We take a holistic approach to helping our clients maintain and improve whenever and where ever we can.
Our ALC’s can assist clients with, but not limited to, the following services:
- Medical appointments and managing chronic conditions such as stroke, dementia, Alzheimer’s disease, heart disease, Parkinson’s, ALS, etc.
- Assist with housing and care concerns, medication review/organization, arrange therapists for physical therapy, art and music
- Working with families with difficult behaviors and clients with dementia
- Assist with transitioning from house to an assisted living community
- Be the local person in case there is a crisis and family members aren’t readily reachable or unable to provide assistance
- Meet with clients on an as-needed basis, as there’s no set time frame for excellent care
Caring: Your care is our business; it’s important for us to fully understand your needs and wants. Please let us know your thoughts and let us work together to accomplish them.
Satisfaction: We want to know how you feel and what is going well or not. We are open to feedback and will strive to improve.